Businesses are staffed by people, and people have flaws.  Sometimes employees and even managers attack a customer or another employee and cause major injury.   Victims suffer pain and disfigurement, along with the indignity of a public beating.  Customers end up in the hospital, but are left with permanent injuries that never go away and hefty medical bills. 

We have sued the federal government for injuries to civilians caused by federal employees, including soldiers for actions that took place off base, under the Federal Tort Claims Act (FTCA). The FTCA is extremely complex, but it creates a narrow pathway to hold the government accountable for injuries caused by government employees, if the lawyer knows how to navigate the law and its procedures, as well has a very good grasp on underlying personal injury tort law.